Frequently Asked Questions

Start on the Welcome page for the basics, then use the Mess Hall to explore recipes right away. When you want more variety, open Packs and choose a theme that fits your week — snacks, drinks, heritage, seasonal, restaurant guides, and more.

Open a recipe page and click Print. Your browser print window will open so you can print on paper or save as a PDF.

Primal Fuel is designed for online use. Some pages may remain visible if your browser caches them, but you’ll need an internet connection to load new content and sync updates.

Plans and pricing are shown at checkout. You can choose a monthly plan or a lifetime plan, and you can upgrade at any time.

Monthly membership gives subscription access to the core app. Packs can be purchased separately. You can cancel or upgrade at any time.

The Free plan gives access to available free content (such as Mess Hall content) and lets you purchase packs. You can upgrade to a paid plan at any time.

Website lifetime purchases include a 14-day money-back guarantee. If you purchased through the App Store or Google Play, refunds follow each store’s policies.

For details, see Terms of Service and Policies.

If you subscribed on the web, go to your Account page and use Manage Billing to open the secure billing portal. From there you can update payment details or cancel your plan.

If you subscribed through the App Store or Google Play, manage your subscription directly in that store.

Packs are themed collections of recipes and guides — for example snacks, drinks, seasonal, restaurant guides, or heritage themes. Packs live inside the same Primal Fuel system you see in the Mess Hall.

Yes. Pack access stays tied to your account based on your purchases and plan status. You can review pack access on your Account page.

Content is added over time. When new recipes or packs go live, you’ll see them inside the app under Packs or in the Mess Hall.

Clean Fuel means practical, real-world recipes with straightforward ingredients and simple execution — designed to be sustainable in everyday life.

Refresh the page and try again. If it still doesn’t load, check your connection and try another browser or device. If the issue continues, contact support so we can investigate.

Make sure you’re on an individual recipe page (not just the grid view). If you still don’t see it, update your browser and try again on a desktop or modern mobile browser.

For the smoothest experience, use the latest Chrome, Safari, Edge, or Firefox on desktop, or a modern browser on iOS/Android.

You can review Privacy Policy and Terms of Service at any time. A full policy hub is available at Policies.

No. Primal Fuel provides educational content, recipes, and lifestyle ideas only. It is not medical advice and does not replace working with your doctor or healthcare team.

Always check ingredients against your own needs. If you have medical conditions or take medications, talk with a qualified healthcare professional before making significant diet changes.

Email us at support@primalfuelapp.com.

Mailing address: Recycled Data Servers LLC, 30 N Gould St #55389, Sheridan, WY 82801, United States.

You can also use the Support page.